To deliver on its “Relationship Driven” business proposition, Bridge Bank needed a centralized Customer Relationship Management (CRM) system that was accessible across the organization. It also needed a solution that its users would readily adopt – one with a well-known user interface, logical workflow and one that would work with their existing Outlook solution and marketing automation toolset.
Bridge Bank chose Project Hosts’ CRM Custom Cloud – a hosted Microsoft Dynamics CRM solution that delivers the functionality, security, accessibility and applications integration required. The result: a CRM private cloud that greatly exceeded Bridge Bank’s project goals and expectations.
“The Project Hosts CRM Custom Cloud solution has helped us achieve our business goal of putting clients first, and fully enabling customer relationships,” said Thuy Long, Assistant Vice President, Marketing Database Manager for Bridge Bank. “The hosted Microsoft Dynamics CRM solution gives our employees the ability to better support and service clients, while delivering seamless integration with our Outlook email and marketing automation solution. Project Hosts provides all the capabilities of an on-premise private cloud, but without all the costs and complexities.”
For Bridge Bank’s IT Department, the solution scales automatically to meet their growing needs and functional requirements, while continuing to save the IT department both the effort and expense when compared to implementing an on-premise deployment. And unlike other CRM Public Clouds, Bridge Bank could integrate the applications and add-ons it required.
Read the full Bridge Bank CRM private cloud case study.
More about Project Hosts’ CRM Private Cloud offerings.
More about the Project Hosts’ Custom Cloud Advantage.
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