Configuring and managing a successful Microsoft EPM 2007 implementation requires expertise with a wide range of Microsoft Enterprise Project Management-related technologies. The IT requirements include in-depth, specialized knowledge of:
- Microsoft SharePoint 3.0
- Microsoft Project Server 2007
- Microsoft Project Pro 2007
- Microsoft SQL Server 2005
- Microsoft Office 2007
- Microsoft IIS Web Services
- Microsoft Windows Server 2003
- Microsoft Active Directory
- Group Policy
- Terminal Services
- ActiveX controls
Ongoing maintenance requires remaining current with the technologies as the applications evolve and the normal volume of hot fixes and service packs following the launch of Project 2007 is likely. This combination of technical knowledge and ongoing maintenance support can be a problem for many IT departments that cannot assign a dedicated resource to support a Microsoft Enterprise Project Management environment.
Project Hosts works hard to maintain and extend our EPM knowledge including holding weekly calls with the Microsoft Project product team to ensure that we remain current on the most pressing issues and their associated workarounds and hot fixes. Our tight collaboration with Microsoft coupled with experience managing multiple EPM 2007 deployments allows us to avoid more problems and resolve issues more quickly than in-house IT departments. The result is significantly higher uptime and better overall system satisfaction.
Quickly, accurately diagnosing issues and identifying them as software bugs, user errors, or IT issues is critical to minimize downtime. Working with Microsoft EPM every day, Project Hosts remains constantly at the forefront of application knowledge and can identify and resolve issues quickly, often before our clients even realize that there is an issue.